FAQ

Please see below for the most frequently asked questions. If you still need help, please don’t hesitate to contact us.

How do I care for my permanent jewelry?

To clean sterling silver & gold filled, follow these steps:

  1. Prepare a Cleaning Solution: Mix a few drops of mild dish soap with warm water in a small bowl.

  2. Gently Scrub: Use a soft cloth or a non-abrasive toothbrush to gently scrub any tarnished areas.

  3. Rinse: Rinse the silver under cool running water to remove soap residue.

  4. Dry Thoroughly: Pat the piece dry with a soft cloth, ensuring it is completely dry to prevent further tarnishing.

what is permanent jewelry?

Permanent jewelry refers to delicate chains that are designed to be worn continuously without the need for traditional closures like clasps. These items, often bracelets, necklaces, rings or anklets, are custom-fit and welded together creating a seamless, secure fit. The idea is to symbolize a lasting bond or commitment, making them popular for friendship jewelry, couple pieces, or special occasions.

why get permanent jewelry?

Pieces are custom tailored allowing you to express your unique style & make a fashion statement. Great for commemorating special occasions and bonding with family & friends. Remember best friend necklaces? Yeah, it’s kinda like that, but WAY cuter!

Is it safe & does it hurt?

Permanent jewelry is completely safe & painless. It only takes a few moments to weld your custom piece and the welding tools and spark never touch your skin.

what if i need to remove it?

No problem. Simply use a pair of scissors to gently snip at the welding site and receive a complimentary re-weld. A clasp can be added for a small fee.

Can I go thru airport security with permanent jewelry?

Yes.

Can I get a medical procedure with permanent jewelry?

Permanent jewelry does not interfere with most medical procedures. However, you’ll want to consult with your physician to make a determination. If you have to remove it, please do so at the weld site and we will re-weld it for free or add a clasp (for a small fee) prior to your procedure so it can be removed.

How long will my jewelry last?

The life of your permanent jewelry will be dependent on your lifestyle and other external factors. We have clients who do all sorts of activities with no problem, like weight lifting, fishing and horseback riding.

All of the welds done on the day of sale are thoroughly inspected to be a secure and complete weld.

Jules & Mar is not liable for lost or broken chains. If your permanent piece breaks, there may be minimal additional fees to fix it. If your chain stretches, it can be re-welded for free.